Knowledge Management

Column Case Management

Column Case Investigative eliminates manual processes, increases effectiveness, and reduces case handling errors to increase solvability and reduce costs. Safely and securely manage and share information, automate tasks and processes, and collaborate across departments. Column's Case Management solution helps organizations manage cases from their investigation and review through their adjudication. Features incl... [Learn more]

Column Case Management

Column Case Investigative eliminates manual processes, increases effectiveness, and reduces case handling errors to increase solvability and reduce costs. Safely and securely manage and share information, automate tasks and processes, and collaborate across departments. Column's Case Management solution helps organizations manage cases from their investigation and review through their adjudication. Features incl... [Learn more]

Comm100 Knowledge Base

Comm100 Knowledge Base is the powerful knowledge base software that's entirely hosted by Comm100. We take care of all the software, server side hardware, network and backup for you. In just minutes, you can have a fully featured knowledge base on your website and start empowering your customers. [Learn more]

CommonSense

Web based knowledgebase including document & content management. CommonSense includes: Employee, partner and customer portals, Accelerated enquiry handling, email management for inbound enquiries, step by step guides for complex processes and questions. [Learn more]

ComponentOne Response

Reduce inbound calls and provide support via the web and email. [Learn more]