Complaint Management

TeamSupport.com

TeamSupport is all about helping your business provide exceptional customer support through better collaboration and teamwork. It is not just a ticketing system. It's a complete customer support suite that also facilitates communication and collaboration between your internal team members, other constituents within your company, and your clients. Put simply, TeamSupport lets your company work together so that ... [Learn more]

TeamSupport.com

TeamSupport is all about helping your business provide exceptional customer support through better collaboration and teamwork. It is not just a ticketing system. It's a complete customer support suite that also facilitates communication and collaboration between your internal team members, other constituents within your company, and your clients. Put simply, TeamSupport lets your company work together so that ... [Learn more]

Tracker

Rising volumes are causing customer issues to fall through the cracks, your complaint management processes don't effectively capture the issues frustrating your customers, and you need a clear view of agent performance to drive accountability. Sound familiar? Based on the PhaseWare Tracker product suite, our adaptable, easy-to-use complaint management solutions will align your people, processes, and information to... [Learn more]

Tracker

Rising volumes are causing customer issues to fall through the cracks, your complaint management processes don't effectively capture the issues frustrating your customers, and you need a clear view of agent performance to drive accountability. Sound familiar? Based on the PhaseWare Tracker product suite, our adaptable, easy-to-use complaint management solutions will align your people, processes, and information to... [Learn more]

UsefulFeedback

UsefulFeedback! is enterprise-wide complaint management software. Accessible on-demand or on-site, with an extensive range of pre-configured industry solutions available, UsefulFeedback! can easily be fine tuned to your organisation's complaint management needs. All industry applications are built around the sectors best practices and incorporate our extensive market knowledge to provide you with a cost effective,... [Learn more]