Complaint Management

ConSol*CM

Allows you to provide impeccable customer service, which is one of the pillars of successful and profitable customer relationships. [Learn more]

CustomAnswers

Innovative provider of quality customer service solutions. Flexible, Scalable, Powerful and Easy to use, .CustomAnswers provides a complete suite of customer support solutions. Dynamic Knowledge Base, Customer Service, Account management, Issue tracking, E-mail management, Workflow, Surveys. .CustomAnswers provide scalable solutions for Businesses, Government, Educations and Associations. Create now a Unique Relat... [Learn more]

CWA Flow

Web based software to improve customer loyalty by automating and improving the process of addressing customer complaints. [Learn more]

Desk.com

Web-based support software that collects and organizes all of your customer conversations (Facebook, Twitter, Gmail) into a prioritized actionable list and gives your business simple tools to effectively respond to your customers. Watch the 2-minute video and see why companies are switching to it! Free trial, 90-day money back guarantee. [Learn more]

eTracker

Software to automate and track the full lifecycle of a customer complaint from registration to response, with space for attachments. [Learn more]