Call Recording

ContactWorld

Cloud-based business telephony. A hosted telephony solution that can be operational in days with IVRs, ACDs, surveys and more. [Learn more]

Converge VoIP Platform

The recorder platform allows your IP based contact center to take advantage of random or full time in one intuitive interface. [Learn more]

CXM

Recording, Agent Evaluation, Agent Coaching and Satisfaction Surveys. And monitoring though the use of multimedia logging and reporting [Learn more]

Dialler

Pay As You Go, predictive / progressive hosted dialler. With no license, setup or support fees. [Learn more]

eCare

Online interactive support that includes dynamic reuqest queue, chat analyzer, session recording and reporting. [Learn more]